Online Services

Using SystmOnline is easy — just switch on the functionality within SystmOne. Your healthcare service can then give patients a password to login. If you are a patient who would like help on how to use SystmOnline, please contact your practice.

The online service enables patients to view their electronic medical record. SystmOnline also allows patients to:

Manage appointments
Request repeat medication
Update demographic details
Message healthcare service
Complete questionnaires
SystmOnline Apps
Patient Log in Watch Patient Online

SystmOnline Apps

The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.

The app allows patients to manage any aspect of their healthcare all from one place. It offers much of the same functionality as the online service.

The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:


  • Adding appointments to the phone calendar and
    set reminders
  • The potential to use integrated Google Maps
    functionality to identify nearby NHS services.

How does it work?

Uniquely designed from the outset as a secure centralised system, SystmOne is an innovative software solution. With modules for every healthcare setting from primary care to hospitals, social care and mental health, SystmOne provides clinicians and health professionals with a single shared Electronic Health Record (EHR) available in real time at the point of care.

With SystmOne, patient data can be shared securely across services—promoting efficiency and standardisation. Most importantly it enables services to improve the patient experience and deliver safer patient care.

As a complete clinical and administrative solution, SystmOne helps services fully digitalise healthcare and work innovatively.

SystmOne mobile working allows clinicians to work, irrespective of location and even when there is no network connection available, including schools and the patient’s home.

 Request a demo