All end users need to have a role profile added to their Smart Cards by the RA agent. This will ensure that end users have the correct access rights to perform their role within SystmOne. It is essential that the access rights allocated to the Smart Card reflect the true rights required in SystmOne, otherwise end users will not be able to access the correct SystmOne functions. You need to make sure that you have your Smart cards set up correctly and they are ready to use for Go Live. If you have any problems with the set up you will need to speak to your RA manager.