On a scale of 1 to 10 (where 1 = Completely Dissatisfied and 10 = Completely Satisfied), please rate the practice’s overall level of satisfaction with the quality of the service you have received from the supplier for this deployment in the box below.
When answering, please consider the following:
Was there is a plan? Was it easy to understand? Did the supplier meet the agreed dates for the deployment?
What was the quality of the training? Were the trainers knowledgeable?
Did the supplier resolve any issues involved with the deployment?
Did you have adequate contact with representatives from the supplier?
How was the day of go-live? Did you have adequate support from the supplier on the day?
The overall deployment service you have received from the supplier.