Integrated NHS Pathways functionality enables the triage software to be launched directly from the SystmOne Out of Hours case. Users then follow set questions to assess the nature and urgency of a case, once completed, the urgency and detailed triage information is instantly populated back in to SystmOne. Call handlers will also be able to perform warm transfers and clinicians easily perform call backs, for emergency cases, an ambulance dispatch message can be sent to any other 111 compliant service.

Organisations using NHS Pathways functionality will be able to query the integrated CMS Directory of Services (DoS) to send electronic referrals to any other service, instantly making the referral process more efficient. Repeat callers can be easily identified through the repeat caller database to find patients who have made two or more calls to any other 111 service in the past 96 hours.

TPP, Clinical Director, Dr John Parry says “Fully integrated NHS Pathways functionality will allow organisations to become more streamlined in the way that they work, especially with regards to treatment times in urgent care.”

TPP are actively looking to work with any organisation looking to pilot NHS Pathways functionality. If your organisation is interested, please contact the TPP Customer Relationship Team on 0113 20 500 83 or email enquiries@tpp-uk.com.

David Allan Smith, Clinical Lead for South East Essex and TPP Director, Sue Sanders, jointly spoke at the event. Many delegates attended the slot to find out how SystmOne has achieved joined-up patient care in South East Essex. Dr Shahid Ali, GP and Clinical Lead for Primary Care in Yorkshire and the Humber also spoke of his experiences in using SystmOne across multiple care settings.

Other key speakers also included, Mike Farrar, Chief Executive of the NHS Confederation and Alistair McLellan, editor of the Health Service Journal. 

The lucky winner of a brand new Samsung laptop was Dr Derek Parkinson, Consultant at Liverpool Women’s Hospital and Clinical lead for the Informatics Project. Derek was presented the prize by TV personality Dr Hilary Jones who also visited the TPP stand to find out more about the benefits of SystmOne for GP practices.

Delegates visiting the TPP stand were able to see how the various SystmOne modules could work for their organisation as well as picking up some fantastic SystmOne giveaways. Current users also came to the stand to meet the team and find out about the latest SystmOne developments.

The new app provides complete accessibility to many areas of the SystmOne patient record including previous consultation information, medication and pathology results. Online-offline access allows data entry into the patient record via Pocket SystmOne when a mobile network is unavailable. This new store and forward solution ensures that users can to continue to work efficiently irrespective of where they are based. Richard Morris, Company Director at Inchware says, “This is a big step towards ensuring mobile working can be flexible enough to accommodate the needs of the NHS. Pocket SystmOne can really help organisations to streamline their workflows to save time and money as clinicians do not have to continuously spend time uploading data”.

Inchware are initially running a pilot of Pocket SystmOne in one PCT and anticipate the pilot to run for a maximum of 6 weeks. Inchware and TPP will be working closely together to monitor the success of the pilot.  Following this, SystmOne users will be able to contact Inchware directly to install the software required to run Pocket SystmOne. Inchware will also be providing local PCT helpdesks, who have a direct link to TPP, with all the relevant information to provide direct support for the product.

To get Pocket SystmOne enabled at your organisation email pocketsystmone@inchware.com or for more information visit the Inchware website at www.inchware.co.uk.

Key speakers over the two days included Dr Mark Davies, Executive Medical Director from the Health & Social Care Information Centre and Dave Roberts, Head of Primary Care Strategy for the NHS Information Centre.

Delegates came to the TPP stand to find out more about the tools SystmOne can provide to support clinical commissioning and how SystmOne is already a proven solution.

TPP are delighted to announce that new developments are taking place on their Social Services module. TPP have worked very closely with North East Lincolnshire Care Trust Plus (CTP) on these changes. CTP is responsible for a combined health and social care budget of over £270M for the 170,000 residents of the Immingham, Grimsby and Cleethorpes area.

CTP are currently using SystmOne to record basic initial contacts with their clients, but the latest developments will allow them to really make the most of SystmOne. They will soon have the functionality to record a client’s every need, service and assessment. This will be done by creating referrals, templates, questionnaires and mail merges, as well as recording assessments and maintaining a detailed contact with every client.

This also means that Social Services will be able to share information with other healthcare settings. North East Lincolnshire CTP is currently piloting the data sharing module which allows other care settings to view a patient’s record electronically if consent is given. The Social Services module will be included in this, so information will be shared between other healthcare organisations, further joining up healthcare.

Staff at TPP are also excited to be working with Oxford Computer Consultants (OCC) on this project. OCC are a trusted provider of bespoke software solutions for the healthcare sector. TPP are focusing on developing the healthcare functionality, while OCC are developing both the Trust’s Contracts and Financial systems; allowing CTP to record their service costs. Together, TPP and OCC will deliver the Social Services module, allowing CTP to provide a fully integrated service for Social Services patients.

Dr John Parry, clinical director of TPP, said “We are looking forward to linking up yet another healthcare setting in order to fully support the vision of joined up healthcare. This really is a huge opportunity to streamline joint care planning across both health and social care. We can really capture the client’s needs and facilitate the delivery of services in relation to the appropriate budget.”

Analysts at TPP will begin testing the latest changes shortly. A demonstration will be held for the North East Lincolnshire Care Trust Plus in the next couple of weeks, with the expectation of going live summer 2012.

Image courtesy of Citadel Events

The event is a great opportunity to meet the TPP team, find out more about the latest developments and get some fantastic SystmOne giveaways.

The new event for this year focuses on how innovation and collaboration can support organisations to become more efficient whilst improving patient care. Key speakers include Mike Farrar, Chief Executive of the NHS Confederation, David Allan Smith, Clinical Lead for South East Essex and Dr Shahid Ali, GP and Clinical Lead for Primary Care in Yorkshire and the Humber.

To find out more about the event, or to book your place click here.

On 19^th April, TPP attended the EPaCCs (Electronic Palliative Care Co-ordination Systems) roadshow at Ambassadors Bloomsbury in London.

Over 50 delegates attended the free event which aimed to support local services in developing an EPaCCs solution. Sessions explained some of the different approaches that have been implemented across the country and national information standards for end of life care. The event also provided support and guidance for organisations wanting to implement a new approach to end of life care.

Delegates came to the TPP stand to find out more about how SystmOne can support clinicians in caring for end of life patients and where the SystmOne solution is working.