To view recent case studies compiled by the NHS in the North East please click here.

Primary Care Case Studies
Here is a selection of our case studies, covering SystmOne GP, Child Health, Community and Urgent Care.

Read the case study collection here  [3.2mb]

NHS Blackpool – SystmOne working to aid Mental Health service delivery

Read the full case study here [418kb]

GP – Abbey Medical
Find out what happened when the Abbey Medical practice became the target of arson.

Read the full case study here [713KB]

Miscellaneous: Frequently Asked Questions

In a competitive marketplace, it is perhaps inevitable that messages are circulated that lead to certain misconceptions. This document is intended to directly address some common areas of misunderstanding. It articulates our passionate belief – shared by our customers -that our system and service is the best in the marketplace.

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Voice Connect Telephone Appointment System – Nuffield Road Medical Centre

Nuffield Road Medical Centre is a busy practice which serves the north west area of the city of Cambridge, including several of the surrounding villages. The Partners and Practice Manager at the surgery felt that using an automated appointments system could be an effective way of improving patient access.

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