Dr Paul Richards
General Practitioner
The London Road Surgery
SystmOne helps me in doing my job.
Yesterday, I spent the afternoon with an analyst from Essex CHD Primary Prevention
Team who has been visiting practices to run reports on their clinical systems
to find patients most at risk from CHD. She commented that the practice she
had visited the previous day had the best system for running the reports
and finding these patients that she had seen and was very pleased to discover
that we also had this system. TPP SystmOne!
The way SystmOne runs reports is straightforward, the reports are easy to
set up and the results are returned quickly. It works faster and is clearer
than any other clinical system. I’m pleased that we have one of the
best systems.
I like the good internal messaging service that SystmOne provides. It means
that instead of communicating by sending pieces of paper all over the practice,
we can send tasks to each other, which then become part of the patient’s
permanent record.
SystmOne has an excellent appointment booking system. I find it very clear.
The GMS reports on SystmOne are very clear. I can see straightaway what is
missing, so I can make lists in order to review my findings.
I like the way I can set up waiting lists on SystmOne for things like minor
operations or the diabetic clinic. We can then easily see what work is outstanding
and can arrange the appropriate clinics.
The way SystmOne is set out is good. I can view a lot of information quickly.
I particularly like the way that blood test results are recorded. They are
shown very clearly on a nice table, with correct results in green and abnormal
results in red. I can show this table to the patient so that they can see
and understand it. For the same reason, I like to use SystmOne’s clinical
tools, ‘Ideal Weight based on Height’, ‘Smoker Life Expectancy’ and ‘CHD
Risk Calculator’. I use these in every consultation. The CHD Risk Calculator
uses relevant parameters such as blood pressure and whether the patient is
a smoker, and clearly shows how these affect CHD risk. It’s a visual
demonstration to patients of how small changes in lifestyle can make a big
difference, how stopping smoking, or lowering their blood pressure can enhance
their health. Seeing this demonstrated so clearly on the screen means that
patients can take that information on board and buy into the concept of changing.
SystmOne helps me in doing my job.
I like SystmOne’s GMS alerts. They enable me to see what needs to be
done. While a patient is sitting down, sorting themselves out, I can ask
them the relevant questions, then just right-click, perform an action and
sort it out.
I really like the ability to search in the New Journal on SystmOne. It’s
great for finding information that would otherwise be difficult to spot in
long records. Similarly, I like the ability to filter on Read code.
At London Road, we have used SystmOne to create our own forms for blood pressure,
microbiology and X-rays. While the patient is having their blood pressure
taken, I can simply print off the relevant form and sign it rather than having
to handwrite it. So many blood tests are being done in practices now that
to handwrite all of them would take weeks off the working year. SystmOne
prints out these forms and saves so much time. Nothing I’ve introduced
to the practice has been taken up as quickly as this. I rolled this out at
three o’clock one afternoon and by nine-thirty the following morning,
everyone in the practice was using it and seeing the benefit.
SystmOne has a chatroom which I use a lot. When I have a comment or suggestion
about SystmOne, I register it on Chatrooms so that TPP can see it. A lot
of my suggestions have been taken up already, which is great. TPP respond
very quickly and they do try to take on board what the users say.
SystmOne is really becoming an integrated package. Thanks for all your work
over the years in developing it as a useful paperless tool.
